Table of Contents

1

THE CEO'S REVIEW

The Port of Helsinki as Finland’s gate into the world ›

The Port and its customers have done well in demanding and changing situations and we continued promoting numerous development projects. The Port’s development programme provides us with operational guidelines far into the future.

2

Finances

Negative result for the second year in a row ›

Passenger traffic at the Port was at an exceptionally low level due to the COVID-19 pandemic, but cargo traffic reached a record-breaking level. The company’s turnover was EUR 68.8 million. Loss for the financial year totalled EUR -15 million.

Financial statement

3

Cargo Traffic

Record-breaking unitized cargo traffic ›

A total of 14.4 million tonnes of goods were transported via the Port of Helsinki group, and unitized cargo traffic reached an all-time high.

Deepened fairway increasing the efficiency of ship traffic

4

Passenger traffic

Travelling slowed down by restrictions ›

Due to travel restrictions brought about by the covid-19 pandemic, the Port of Helsinki’s total number of passengers only reached 3.7 million, which was clearly less than in the first year of the pandemic.

New parking services making it easier to embark on a voyage

5

responsibility

One step closer to a carbon-neutral port ›

The Port achieved its responsibility goals for 2021 well: its significance to society’s security of supply was highlighted and its carbon neutrality programme proceeded as planned.

6

People

Cooperation as a theme ›

The pandemic and the new ways or working necessitated by it highlighted the need to develop cooperation skills and good management at the Port of Helsinki.

The Board of Directors

7

Port of Helsinki

Main port for foreign trade and travel ›

The Port of Helsinki serves as a conduit of vitality for Finland, bringing in jobs, labour, commercial operations and opportunities. Export brings wealth to Finland; import brings the components of a good life. The sea also connects, and the port is a gateway from Finland to the world.

8

Branch rewiew

Climate objectives are challenging operators ›

The global trade imbalance continued in 2021 due to the COVID-19 pandemic, while on the other hand, the EU published its 2021 Fit for 55 package in the summer, indicating a strong desire to reach carbon neutrality in seafaring.

7

Port of Helsinki

Main port for foreign trade and travel

Tallink Megastar and Eckerö Lines MS Finalndia at West Terminal 2, Helsinki.

The Port of Helsinki serves as a conduit of vitality for Finland, bringing in jobs, labour, commercial operations and opportunities. Export brings wealth to Finland; import brings the components of a good life. The sea also connects, and the port is a gateway from Finland to the world.

The Port of Helsinki is Finland’s leading general port for foreign trade. In 2021, a total of 14.4 million tonnes of goods were transported via the Port of Helsinki. The main export commodities are products for the forest industry, machinery and equipment, whereas in imports the most prominent product group is daily consumer goods. The coronavirus pandemic highlighted the Port of Helsinki’s importance as an important hub for cargo logistics and Finland’s security of supply.

The Port of Helsinki creates a smooth framework for regular liner traffic to Tallinn, Stockholm and Travemünde, as well as international cruise traffic. In 2020–2021, travel restrictions reduced ship travel via the Port, but by European standards, Helsinki continues to serve as a very busy passenger port for foreign traffic. In 2021, a total of 3.7 million passengers travelled through the Port of Helsinki.

The Port of Helsinki serves the business world and well-being of the Helsinki metropolitan area and the whole country. The Port of Helsinki also has significant positive economy and employment-related effects.
Read more about the significance of the Port of Helsinki.
Read about the Port of Helsinki and its services.

In this Chapter:

Customers satisfied with communication

The Port of Helsinki surveys its B2B customers’ satisfaction with the Port’s operations on a regular basis.

In a survey conducted in the autumn of 2021, cargo and passenger traffic customers gave the Port an overall rating of 3.87 on a scale of 1–5. The rating remained at the same level as in the previous year (2020: 3.89).
Respondents considered the Port’s communication, customer-oriented and flexible operations, functional and safe traffic arrangements in the port area and information provision to be its most successful areas of operation.

Read next

A huge positive impact ›

The positive societal and economic effects of the port operations reach across all of Finland.